Frequently asked questions
Everything you need to know about ordering from China with KevJoy.
KevJoy is a product sourcing and pre-order platform. You browse thousands of quality products, place a pre-order, and we source, inspect, ship and deliver to your door in Ghana.
Products already in Ghana are delivered same day to 3 days. Pre-orders typically arrive within 45–50 days depending on the supplier and region.
We accept Mobile Money (MTN, Vodafone, AT), bank transfer and card payments. You will receive a payment reference and can upload your proof of payment for quick verification.
Your order total includes the product and any selected paid options. Products marked Free Shipping include the China-to-Ghana shipping leg. Local rider delivery is charged separately, depends on your location and is paid on arrival. Review the product or quote for shipping details.
We only work with verified Tier-1 suppliers. Every item is quality-inspected in our warehouse before it ships.
We inspect every shipment, but if your item arrives damaged we offer a 7-day return window in Ghana and will replace or refund.
Yes. Choose Request a Product and sign in to share a link or photo, quantity and total budget. Review and accept your quote from Requests & Quotes in your account.
Yes, we deliver nationwide across all regions of Ghana.
Still have questions?
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